Customer Service 2.0: The Influence of Chatbots and AI Solutions"
In recent years, chatbots have gained popularity as a result of breakthroughs in artificial intelligence and other technologies that lie behind the surface. In a similar vein, the growing interactivity of the internet and the enhanced capabilities of mobile devices have notably drawn a greater numbe...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
EDP Sciences
2024-01-01
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| Series: | MATEC Web of Conferences |
| Subjects: | |
| Online Access: | https://www.matec-conferences.org/articles/matecconf/pdf/2024/04/matecconf_icmed2024_01041.pdf |