Designing a Customer Journey Experience for Income Generation Tourism Industry, Case Study: Dusun Bambu
The COVID-19 pandemic has caused a huge decline in the global tourism industry, including Indonesia, that causes many businesses to close and people to lose their jobs. The objectives of this study are to identify the current business situation of Dusun Bambu, which includes analyzing the customer j...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Editura ASE
2022-10-01
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Series: | Management and Economics Review |
Subjects: | |
Online Access: | http://mer.ase.ro/files/2022-3/7-3-9.pdf |