Long-Term Provisions as a Security Mechanism Due to a Lack of Quality
Modern business conditions have decisively been indicating that quality is the basis of the competitiveness of a company. A lack of quality creates dissatisfaction and affects customer loyalty. Lately, there has been a tendency of the growth of non-quality costs, which is a consequence of a lack of...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
University of Kragujevac
2019-04-01
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Series: | Economic Horizons |
Subjects: | |
Online Access: | https://horizonti.ekfak.kg.ac.rs/sites/default/files/Casopis/2019_1/EH_2019_1_en_7_MR.pdf |