How Do Hospitality Workers Perceive Their Work Skills before and after the Lockdown Imposed by the COVID-19 Pandemic?

The present research aims to compare hospitality workers’ confidence about the perceived need to improve their soft and hard skills during and after the lockdown period. With this purpose, a questionnaire was applied to a sample of workers from four- and five-star hotels located in the historic cent...

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Bibliographic Details
Main Authors: Carla Magalhães, Arthur Araújo, Maria Isabel Andrés-Marques
Format: Article
Language:English
Published: MDPI AG 2022-12-01
Series:Social Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-0760/11/12/588