Multidimensional Balanced Efficiency Decision Model

In this paper a multicriteria methodological approach, based on Balanced Scorecard (BSC) and Analytic Network Process (ANP), is proposed to evaluate competitiveness performance in luxury sector. A set of specific key performance indicators (KPIs) have been proposed. The contribution of our paper is...

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Bibliographic Details
Main Authors: Antonella Petrillo, Fabio De Felice
Format: Article
Language:English
Published: Universidad Alberto Hurtado 2015-10-01
Series:Journal of Technology Management & Innovation
Subjects:
Online Access:https://www.jotmi.org/index.php/GT/article/view/1908