Multidimensional Balanced Efficiency Decision Model
In this paper a multicriteria methodological approach, based on Balanced Scorecard (BSC) and Analytic Network Process (ANP), is proposed to evaluate competitiveness performance in luxury sector. A set of specific key performance indicators (KPIs) have been proposed. The contribution of our paper is...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Universidad Alberto Hurtado
2015-10-01
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| Series: | Journal of Technology Management & Innovation |
| Subjects: | |
| Online Access: | https://www.jotmi.org/index.php/GT/article/view/1908 |
| _version_ | 1831600693177221120 |
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| author | Antonella Petrillo Fabio De Felice |
| author_facet | Antonella Petrillo Fabio De Felice |
| author_sort | Antonella Petrillo |
| collection | DOAJ |
| description | In this paper a multicriteria methodological approach, based on Balanced Scorecard (BSC) and Analytic Network Process (ANP), is proposed to evaluate competitiveness performance in luxury sector. A set of specific key performance indicators (KPIs) have been proposed. The contribution of our paper is to present the integration of two methodologies, BSC – a multiple perspective framework for performance assessment – and ANP – a decision-making tool to prioritize multiple performance perspectives and indicators and to generate a unified metric that incorporates diversified issues for conducting supply chain improvements. The BSC/ANP model is used to prioritize all performances within a luxury industry. A real case study is presented. |
| first_indexed | 2024-12-18T14:49:38Z |
| format | Article |
| id | doaj.art-6e3f5aba1cc045e48e9c80509cbbcd5f |
| institution | Directory Open Access Journal |
| issn | 0718-2724 |
| language | English |
| last_indexed | 2024-12-18T14:49:38Z |
| publishDate | 2015-10-01 |
| publisher | Universidad Alberto Hurtado |
| record_format | Article |
| series | Journal of Technology Management & Innovation |
| spelling | doaj.art-6e3f5aba1cc045e48e9c80509cbbcd5f2022-12-21T21:04:12ZengUniversidad Alberto HurtadoJournal of Technology Management & Innovation0718-27242015-10-0110310.4067/S0718-27242015000300011973Multidimensional Balanced Efficiency Decision ModelAntonella Petrillo0Fabio De Felice1University of Naples ParthenopeUniversity of Cassino and Southern LazioIn this paper a multicriteria methodological approach, based on Balanced Scorecard (BSC) and Analytic Network Process (ANP), is proposed to evaluate competitiveness performance in luxury sector. A set of specific key performance indicators (KPIs) have been proposed. The contribution of our paper is to present the integration of two methodologies, BSC – a multiple perspective framework for performance assessment – and ANP – a decision-making tool to prioritize multiple performance perspectives and indicators and to generate a unified metric that incorporates diversified issues for conducting supply chain improvements. The BSC/ANP model is used to prioritize all performances within a luxury industry. A real case study is presented.https://www.jotmi.org/index.php/GT/article/view/1908Value chainInnovationLuxuryKPIsBSCANP. |
| spellingShingle | Antonella Petrillo Fabio De Felice Multidimensional Balanced Efficiency Decision Model Journal of Technology Management & Innovation Value chain Innovation Luxury KPIs BSC ANP. |
| title | Multidimensional Balanced Efficiency Decision Model |
| title_full | Multidimensional Balanced Efficiency Decision Model |
| title_fullStr | Multidimensional Balanced Efficiency Decision Model |
| title_full_unstemmed | Multidimensional Balanced Efficiency Decision Model |
| title_short | Multidimensional Balanced Efficiency Decision Model |
| title_sort | multidimensional balanced efficiency decision model |
| topic | Value chain Innovation Luxury KPIs BSC ANP. |
| url | https://www.jotmi.org/index.php/GT/article/view/1908 |
| work_keys_str_mv | AT antonellapetrillo multidimensionalbalancedefficiencydecisionmodel AT fabiodefelice multidimensionalbalancedefficiencydecisionmodel |