A Holistic Look at Reference Statistics: Whither Librarians?

Abstract Objective – Washington State University (WSU) Pullman campus librarians track a diverse set of reference statistics to gain a “holistic” look at local reference transaction trends. Our aim was to aggregate virtual, reference desk and office transaction data over the course of three ye...

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Bibliographic Details
Main Authors: B. Jane Scales, Lipi Turner-Rahman, Feng Hao
Format: Article
Language:English
Published: University of Alberta 2015-12-01
Series:Evidence Based Library and Information Practice
Subjects:
Online Access:https://journals.library.ualberta.ca/eblip/index.php/EBLIP/article/view/24954