Impact of Store Image Dimensions on Shopper’s Attitude, Perceived Value, and Purchase Intention

The Indian retail industry is witnessing transformation from unorganized to an organized one. The changing and vibrant retail industry poses significant challenges to the retailers to withstand in the competition and to have their business organized. This research work provides an insight over the o...

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Main Authors: K. Balaji, R. Maheswari
Format: Article
Language:English
Published: SAGE Publishing 2021-02-01
Series:SAGE Open
Online Access:https://doi.org/10.1177/2158244021994824
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author K. Balaji
R. Maheswari
author_facet K. Balaji
R. Maheswari
author_sort K. Balaji
collection DOAJ
description The Indian retail industry is witnessing transformation from unorganized to an organized one. The changing and vibrant retail industry poses significant challenges to the retailers to withstand in the competition and to have their business organized. This research work provides an insight over the organized supermarket store image factors and its impact on shoppers’ perspective. This research work connects the store image attributes dimension and its impact on shoppers’ attitude to predict their in-store behavior in retail context. The researcher attempts to create a model by relating the mentioned variables through an extensive literature review. The model has been tested empirically. Confirmatory factor analysis (CFA) and Path analysis confirms that the store attributes dimension impacts shoppers’ attitude which in turn determines the perceived value. Further it confirms that perceived value determines the purchase intention among shoppers in a supermarket outlet.
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spelling doaj.art-6f1003ec81ab4ab49a863a4da90f2bc92022-12-21T19:45:34ZengSAGE PublishingSAGE Open2158-24402021-02-011110.1177/2158244021994824Impact of Store Image Dimensions on Shopper’s Attitude, Perceived Value, and Purchase IntentionK. Balaji0R. Maheswari1Surya Group of Institutions, Villupuram, IndiaIFET College of Engineering, Villupuram, IndiaThe Indian retail industry is witnessing transformation from unorganized to an organized one. The changing and vibrant retail industry poses significant challenges to the retailers to withstand in the competition and to have their business organized. This research work provides an insight over the organized supermarket store image factors and its impact on shoppers’ perspective. This research work connects the store image attributes dimension and its impact on shoppers’ attitude to predict their in-store behavior in retail context. The researcher attempts to create a model by relating the mentioned variables through an extensive literature review. The model has been tested empirically. Confirmatory factor analysis (CFA) and Path analysis confirms that the store attributes dimension impacts shoppers’ attitude which in turn determines the perceived value. Further it confirms that perceived value determines the purchase intention among shoppers in a supermarket outlet.https://doi.org/10.1177/2158244021994824
spellingShingle K. Balaji
R. Maheswari
Impact of Store Image Dimensions on Shopper’s Attitude, Perceived Value, and Purchase Intention
SAGE Open
title Impact of Store Image Dimensions on Shopper’s Attitude, Perceived Value, and Purchase Intention
title_full Impact of Store Image Dimensions on Shopper’s Attitude, Perceived Value, and Purchase Intention
title_fullStr Impact of Store Image Dimensions on Shopper’s Attitude, Perceived Value, and Purchase Intention
title_full_unstemmed Impact of Store Image Dimensions on Shopper’s Attitude, Perceived Value, and Purchase Intention
title_short Impact of Store Image Dimensions on Shopper’s Attitude, Perceived Value, and Purchase Intention
title_sort impact of store image dimensions on shopper s attitude perceived value and purchase intention
url https://doi.org/10.1177/2158244021994824
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