A Quantitative Model for Decomposing & Assessing the Value for the Customer

The research presented in this paper proposes a novel quantitative model for decomposing and assessing the Value for the Customer. The proposed approach builds on the different dimensions of the Value Network analysis proposed by Verna Allee having as background the concept of Value for the Customer...

Full description

Bibliographic Details
Main Authors: Susana Nicola, Eduarda Pinto Ferreira, João José Pinto Ferreira
Format: Article
Language:English
Published: Universidade do Porto, Faculdade de Engenharia (FEUP) 2014-11-01
Series:Journal of Innovation Management
Subjects:
Online Access:https://journalsojs3.fe.up.pt/index.php/jim/article/view/249