Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pasien di Rumah Sakit Graha Delta Husada RSUD Sidoarjo

This research is aiming to analyze the effect of service quality consisting of, Attitutude and behavior, Accessibility and Flexibility, dan Reliability and Trustworthness to customer satisfaction, where customer satisfaction is meant by patient satisfaction. The respondents used in this research wer...

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Bibliographic Details
Main Authors: Yustisia Amalia, Davis Febrinanto Prakasa
Format: Article
Language:English
Published: Prodi Ekonomi Syariah FAI Universitas Islam Darul Ulum, Lamongan 2024-01-01
Series:Adilla
Subjects:
Online Access:http://e-jurnal.unisda.ac.id/index.php/adilla/article/view/5817