Persepsi Nilai Pelanggan dan Kepuasan di Klinik Swasta “X” di Surabaya
The increasing number of health service industry caused an increase of health service demand. Keeping service quality is a main key to give good service to patient. One of service quality measurement methods is through patient satisfaction measurement. To service quality which given by health servic...
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| Format: | Article |
| Language: | English |
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Universitas Airlangga
2017-12-01
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| Series: | Jurnal Administrasi Kesehatan Indonesia |
| Online Access: | https://e-journal.unair.ac.id/JAKI/article/view/7054 |