Review of Quality of Services offered in Libraries of Kermanshah University of Medical Sciences Using Gap Analysis Model
Objective- The present study was conducted to measure the quality of services offered by libraries in Kermansah University of Medical Sciences (KUMS) based on gap analysis. Methodology: A random sampling using appropriate allocation was used. 195 were selected from among potential library users. Lib...
Main Authors: | , |
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Format: | Article |
Language: | fas |
Published: |
University of Tehran
2010-03-01
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Series: | تحقیقات کتابداری و اطلاعرسانی دانشگاهی |
Subjects: | |
Online Access: | https://jlib.ut.ac.ir/article_22529_6bcc19ea05555e09987485995bd6d7b5.pdf |