Review of Quality of Services offered in Libraries of Kermanshah University of Medical Sciences Using Gap Analysis Model

Objective- The present study was conducted to measure the quality of services offered by libraries in Kermansah University of Medical Sciences (KUMS) based on gap analysis. Methodology: A random sampling using appropriate allocation was used. 195 were selected from among potential library users. Lib...

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Bibliographic Details
Main Authors: Saeed Ghaffari, Akram Korani Korani
Format: Article
Language:fas
Published: University of Tehran 2010-03-01
Series:تحقیقات کتابداری و اطلاع‌رسانی دانشگاهی
Subjects:
Online Access:https://jlib.ut.ac.ir/article_22529_6bcc19ea05555e09987485995bd6d7b5.pdf