What passengers really want: Assessing the value of rail innovation to improve experiences

Technology has the potential to provide more up-to-date information and customised services to train passengers and therefore improve the rail journey experience. However, there is a lack knowledge about which innovations and services are preferred by the travelling public. The purpose of this study...

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Bibliographic Details
Main Authors: Luis Oliveira, Claudia Bruen, Stewart Birrell, Rebecca Cain
Format: Article
Language:English
Published: Elsevier 2019-06-01
Series:Transportation Research Interdisciplinary Perspectives
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2590198219300144