What passengers really want: Assessing the value of rail innovation to improve experiences
Technology has the potential to provide more up-to-date information and customised services to train passengers and therefore improve the rail journey experience. However, there is a lack knowledge about which innovations and services are preferred by the travelling public. The purpose of this study...
Main Authors: | , , , |
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Format: | Article |
Language: | English |
Published: |
Elsevier
2019-06-01
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Series: | Transportation Research Interdisciplinary Perspectives |
Subjects: | |
Online Access: | http://www.sciencedirect.com/science/article/pii/S2590198219300144 |