Collecting Patient Feedback as a Means of Monitoring Patient Experience and Hospital Service Quality – Learning from a Government-led Initiative

Collecting Patient Feedback as a Means of Monitoring Patient Experience and Hospital Service Quality – Learning from a Government-led Initiative

Sirou Han,1,2 Min Xu,1 Jiahui Lao,3 Zhanming Liang4 1Hospital Administration Department, The Second Affiliated Hospital of Shandong First Medical University, Taian, People’s Republic of China; 2School of Public Health, Shandong First Medical University (Shandong Academy of Medical Sciences), Jinan,...

Full description

Bibliographic Details
Main Authors: Han S, Xu M, Lao J, Liang Z
Format: Article
Language:English
Published: Dove Medical Press 2023-02-01
Series:Patient Preference and Adherence
Subjects:
patient feedback
medical service
hospital management
hotline
quality improvement
hospital services
Online Access:https://www.dovepress.com/collecting-patient-feedback-as-a-means-of-monitoring-patient-experienc-peer-reviewed-fulltext-article-PPA

Internet

https://www.dovepress.com/collecting-patient-feedback-as-a-means-of-monitoring-patient-experienc-peer-reviewed-fulltext-article-PPA

Similar Items