Collecting Patient Feedback as a Means of Monitoring Patient Experience and Hospital Service Quality – Learning from a Government-led Initiative
Sirou Han,1,2 Min Xu,1 Jiahui Lao,3 Zhanming Liang4 1Hospital Administration Department, The Second Affiliated Hospital of Shandong First Medical University, Taian, People’s Republic of China; 2School of Public Health, Shandong First Medical University (Shandong Academy of Medical Sciences), Jinan,...
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Format: | Article |
Language: | English |
Published: |
Dove Medical Press
2023-02-01
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Series: | Patient Preference and Adherence |
Subjects: | |
Online Access: | https://www.dovepress.com/collecting-patient-feedback-as-a-means-of-monitoring-patient-experienc-peer-reviewed-fulltext-article-PPA |