Effective practices for improving service professionals’ ethical behaviors: A multiple method study

IntroductionEnhancing frontline professional service employees’ ethics has been an increasingly important issue for organizations in sustaining their reputation and long-term profitability. While many organizations have implemented general ethics programes such as ethics codes and ethical training,...

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Bibliographic Details
Main Authors: Ying Hu, Yefei Yang, Peter K. C. Lee
Format: Article
Language:English
Published: Frontiers Media S.A. 2022-12-01
Series:Frontiers in Psychology
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/fpsyg.2022.1042142/full