Effective practices for improving service professionals’ ethical behaviors: A multiple method study
IntroductionEnhancing frontline professional service employees’ ethics has been an increasingly important issue for organizations in sustaining their reputation and long-term profitability. While many organizations have implemented general ethics programes such as ethics codes and ethical training,...
Main Authors: | Ying Hu, Yefei Yang, Peter K. C. Lee |
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Format: | Article |
Language: | English |
Published: |
Frontiers Media S.A.
2022-12-01
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Series: | Frontiers in Psychology |
Subjects: | |
Online Access: | https://www.frontiersin.org/articles/10.3389/fpsyg.2022.1042142/full |
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