ODIN IVR-Interactive Solution for Emergency Calls Handling

Human interaction in natural language with computer systems has been a prime focus of research, and the field of conversational agents (including chatbots and Interactive Voice Response (IVR) systems) has evolved significantly since 2009, with a major boost in 2016, especially for industrial solutio...

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Bibliographic Details
Main Authors: Bogdan-Costel Mocanu, Ion-Dorinel Filip, Remus-Dan Ungureanu, Catalin Negru, Mihai Dascalu, Stefan-Adrian Toma, Titus-Constantin Balan, Ion Bica, Florin Pop
Format: Article
Language:English
Published: MDPI AG 2022-10-01
Series:Applied Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-3417/12/21/10844