METHODOLOGY OF STANDARDIZING THE QUALITY IN SUBURBAN BUS TRANSPORT AND ITS APLICATION IN SLOVAKIA – TOTAL APPROACH
The article deals the standardization of the quality level in suburban bus transport in the total approach. The procedures respect the legislative requirements which are valid in the Slovak Republic. There are applied the proposed methods to specific measurement results of expectation and perceptio...
| Main Authors: | , |
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| Format: | Article |
| Language: | ces |
| Published: |
University of Pardubice
2015-12-01
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| Series: | Perner’s Contacts |
| Subjects: | |
| Online Access: | https://pernerscontacts.upce.cz/index.php/perner/article/view/712 |