Customer adoption of self-service technologies in Jordan: Factors influencing the use of Internet banking, mobile banking, and telebanking
Self-service technologies (SSTs) are systems that enable customers to independently access banking services at a time and place of their choosing. Such technologies have been widely incorporated into banking logistical systems to increase the geographical coverage, reduce labor costs and pr...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Growing Science
2022-01-01
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Series: | Management Science Letters |
Online Access: | http://www.growingscience.com/msl/Vol12/msl_2022_2.pdf |