Customer adoption of self-service technologies in Jordan: Factors influencing the use of Internet banking, mobile banking, and telebanking

Self-service technologies (SSTs) are systems that enable customers to independently access banking services at a time and place of their choosing. Such technologies have been widely incorporated into banking logistical systems to increase the geographical coverage, reduce labor costs and pr...

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Bibliographic Details
Main Authors: Hisham Hassan, Panteha Farmanesh
Format: Article
Language:English
Published: Growing Science 2022-01-01
Series:Management Science Letters
Online Access:http://www.growingscience.com/msl/Vol12/msl_2022_2.pdf