The Relationship Between Perceptions of Service Value and Service Quality on Customer Satisfaction
This research aims to determine the relationship value perception service and quality of service to customer satisfaction. The type of research used in this study is quantitative with the sample is the Guardian student of SMK 57 Jakarta as many as 130 guardians of students. Sampling method using Sim...
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Format: | Article |
Language: | Indonesian |
Published: |
Institut Ilmu Sosial dan Manajemen STIAMI
2021-03-01
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Series: | Majalah Ilmiah Bijak |
Subjects: | |
Online Access: | https://ojs.stiami.ac.id/index.php/bijak/article/view/1210 |