The Relationship Between Perceptions of Service Value and Service Quality on Customer Satisfaction

This research aims to determine the relationship value perception service and quality of service to customer satisfaction. The type of research used in this study is quantitative with the sample is the Guardian student of SMK 57 Jakarta as many as 130 guardians of students. Sampling method using Sim...

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Bibliographic Details
Main Author: Jalaludin Al-Mahali
Format: Article
Language:Indonesian
Published: Institut Ilmu Sosial dan Manajemen STIAMI 2021-03-01
Series:Majalah Ilmiah Bijak
Subjects:
Online Access:https://ojs.stiami.ac.id/index.php/bijak/article/view/1210