An Investigation of Effective Factors on Customer Profitability with B2B Approach: Case of Selected Isfahan City Hotels.

Present article concentrates on investigation of effective factors on customer profitability with B2B approach in Isfahan city hotels. Factors such as 1) diversified package ofroom, food and beverages; 2) location of the hotel; 3) popularity; 4) focus on room's markets; 5) focus on food and bev...

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Bibliographic Details
Main Authors: mehdi jamshidian, amirhoseyn shariati
Format: Article
Language:fas
Published: Allameh Tabataba'i University Press 2007-09-01
Series:مطالعات مدیریت بهبود و تحول
Online Access:https://jmsd.atu.ac.ir/article_4998_730fdf9d3994c738cdaa32aa943c0571.pdf