ESTUDO DE VIABILIDADE DE IMPLANTAÇÃO DE UM SISTEMA DE GESTÃO DA QUALIDADE CONFORME REQUISITOS DA ISO 9001:2008 NO CENTRO DE CIÊNCIAS AGRÁRIAS DA UFSC

Quality management is characterized as an essential tool for the development of an efficient management. Increasingly, managers of public institutions are complementing their strategic planning with quality goals. This research addressed the development of a feasibility study to implement a Quality...

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Bibliographic Details
Main Author: Ana Elizabeth Martens
Format: Article
Language:Spanish
Published: Universidade Federal de Santa Catarina 2012-01-01
Series:Revista Gestão Universitária na América Latina
Subjects:
Online Access:http://www.redalyc.org/articulo.oa?id=319327514007