TRAINING AND DEVELOPMENT STANDARDS FOR FRONT OFFICE EMPLOYEES IN MODERN HOTEL INDUSTRY
Specific requirements of modern consumer-tourists, competition, new sciences and technology have led to the emergence of new products and services in a modern hotel business as well as prescription of training and development standards for employees and managers in the hotel groups and indepen...
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| Format: | Article |
| Language: | English |
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Faculty of Applied Management, Economics and Finance – MEF, Belgrade, University Business Academy in Novi Sad
2014-10-01
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| Series: | Journal of Process Management and New Technologies |
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| Online Access: | http://www.japmnt.com/images/Volume%202/Issue%204/9.%20training%20and%20development%20standards%20for%20front%20office%20employees%20in%20modern%20hotel%20industry.pdf |