The Assessment of Services Quality in the Central Library of Science & Culture University as viewed by users
Purpose: we aimed to assess the level of service quality in the central library science and culture using standard tools LibQual, examining the differences between users' expectations and the level of services received determined by the need to improve the service components and to prioritize t...
| Main Authors: | , , |
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| Format: | Article |
| Language: | fas |
| Published: |
Allameh Tabataba'i University Press
2015-09-01
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| Series: | بازیابی دانش و نظامهای معنایی |
| Subjects: | |
| Online Access: | https://jks.atu.ac.ir/article_1726_62b0159d3e0a59b20553a3242d98ab33.pdf |