COMPARAÇÃO DO VALOR PERCEBIDO DE CLIENTES E ADMINISTRADORES SOBRE OS SERVIÇOS PRESTADOS EM ACADEMIAS DE GINÁSTICA

The objective was to compare the value perceived of the importance and performance of fitness centers by the view of administrators and customers. The sample was integrated with 123 individuals, 108 customers and 15 managers of 10 gyms of Londrina / Paraná. For the date collecting was applied a ques...

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Bibliographic Details
Main Authors: Vinicius Almeida Calesco, Jorge Both, Jeane Barcelos Soriano
Format: Article
Language:Portuguese
Published: Universidade Estadual do Oeste do Paraná 2013-01-01
Series:Caderno de Educação Física e Esporte
Subjects:
Online Access:http://e-revista.unioeste.br/index.php/cadernoedfisica/article/view/8137/6421