Classification of Customer Reviews Using Machine Learning Algorithms
The information resulting from the use of the organization's products and services is a valuable resource for business analytics. Therefore, it is necessary to have systems to analyze customer reviews. This article is about categorizing and predicting customer sentiments. In this article, a new...
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| Format: | Article |
| Language: | English |
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Taylor & Francis Group
2021-07-01
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| Series: | Applied Artificial Intelligence |
| Online Access: | http://dx.doi.org/10.1080/08839514.2021.1922843 |