Classification of Customer Reviews Using Machine Learning Algorithms

Classification of Customer Reviews Using Machine Learning Algorithms

The information resulting from the use of the organization's products and services is a valuable resource for business analytics. Therefore, it is necessary to have systems to analyze customer reviews. This article is about categorizing and predicting customer sentiments. In this article, a new...

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Bibliographic Details
Main Author:	Behrooz Noori
Format:	Article
Language:	English
Published:	Taylor & Francis Group 2021-07-01
Series:	Applied Artificial Intelligence
Online Access:	http://dx.doi.org/10.1080/08839514.2021.1922843

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