The Impact of Consumer-Company Relationships on Brand Loyalty

Research Question: In this paper the effect of consumers’ relationship towards a company on brand loyalty is analysed. Motivation: The main goal is to determine if consumers’ relationship towards a company develops brand loyalty. In addition, consumer-brand relationships, consumer-product relationsh...

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Bibliographic Details
Main Authors: Mihalj Bakator, Dejan Đorđević, Dragan Ćoćkalo, Srđan Bogetić
Format: Article
Language:English
Published: University of Belgrade, Faculty of Organisational Sciences 2019-10-01
Series:Management
Online Access:http://management.fon.bg.ac.rs/index.php/mng/article/view/283