An Integrated MCDM Method in Ranking BSC Perspectives and key Performance Indicators (KPIs)

The balanced scorecard (BSC) approach is an effective technique for performance evaluation. BSC can better reflect the dependence and feedback problems of each factor in real world situations. This study aims at developing a set of appropriate key performance indicators according to (BSC) approach f...

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Bibliographic Details
Main Authors: Mohsen Alvandi, Safar Fazli, Leila Yazdani, Milad Aghaee
Format: Article
Language:English
Published: Growing Science 2012-04-01
Series:Management Science Letters
Subjects:
Online Access:http://www.growingscience.com/msl/Vol2/msl_2012_24.pdf