Methodology to determine the installed capacity of an academic program
Measuring capacity is a major problem, especially in service organizations because of its complexity and the lack of research on this topic at these kinds of organizations. Therefore, the purpose of this article is to discuss a methodology for measuring the capacity of an university by focusing on a...
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| Format: | Article |
| Language: | Spanish |
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Universidad ICESI
2011-09-01
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| Series: | Estudios Gerenciales |
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| Online Access: | http://www.sciencedirect.com/science/article/pii/S0123592311701851 |