The Effect of Service Quality and Product Quality on Loyalty Mediated by Customer Satisfaction

Service quality and product quality are the most important components in measuring student satisfaction and loyalty, especially for those who are attending education in the field of courses and training. This study aims to determine the effect of service quality and product quality on loyalty which...

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Bibliographic Details
Main Authors: Fadilah Fadwa, Zulkifli M. Efendi Sir, Christine Herawati Limbong
Format: Article
Language:English
Published: Universitas KH Abdul Chalim, Prodi Ekonomi Syariah 2022-07-01
Series:Indonesian Interdisciplinary Journal of Sharia Economics
Subjects:
Online Access:https://e-journal.ikhac.ac.id/index.php/iijse/article/view/2511