Sentiment Analysis on Fuel Purchase Policy Through MyPertamina Application Using NB and SVM Methods Optimized by PSO as Weight Optimation

Sentiment analysis on the MyPertamina application can serve as a means to extract customer opinions about the application. This method involves collecting reviews from users who have utilized the MyPertamina application and classifying these reviews as positive or negative using sentiment analysis a...

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Bibliographic Details
Main Authors: Rousyati Rousyati, Dany Pratmanto, Angga Ardiansyah, Sopian Aji
Format: Article
Language:English
Published: Politeknik Negeri Batam 2023-12-01
Series:Journal of Applied Informatics and Computing
Subjects:
Online Access:https://jurnal.polibatam.ac.id/index.php/JAIC/article/view/5131