Resistance-driven Innovation? Frontline Public Welfare Workers’ Coping with Top- down Implementation
Employee-based innovation researchers point to the important role of welfare workers in public service innovations. Bureaucratic and New Public Management inspired managerial agendas, still widely present in Nordic welfare organizations have been tied to an increase in feelings of inau- thenticity a...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Aalborg University
2018-06-01
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Series: | Nordic Journal of Working Life Studies |
Subjects: | |
Online Access: | https://tidsskrift.dk/njwls/article/view/106153 |