The Effect of Service Quality toward Customer Satisfaction in a Sharia Pawnshop (Case Study on a Sharia Pawnshop in Jambi Province)
Purpose: This research analyzes the business phenomenon of PT. Pegadaian Syariah (Persero) Tbk. in Jambi province, in which the problem is how to build customer satisfaction to achieve the company goal. This research is designed to analyze the effect of service quality on customer satisfaction. This...
| Main Authors: | , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Institut Agama Islam Negeri (IAIN) Curup
2021-06-01
|
| Series: | Al-Falah: Journal of Islamic Economics |
| Subjects: | |
| Online Access: | http://journal.iaincurup.ac.id/index.php/alfalah/article/view/2087 |