FACTORS INFLUENCING STAFF COMPLYING WITH SOP: A STUDY AT ROAD TRANSPORT DEPARTMENT (RTD) KOTA BHARU, KELANTAN

Standard Operating Procedure (SOP) is an effective tool for controlling everyday transactions in Road Transport Department (RTD). There are in the form of a written document that elaborates every small activity of the RTD transaction from its conception to completion. The SOP helps to create a prope...

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Bibliographic Details
Main Authors: Amyzulliana Zulkifli, S.Sarifah Radiah Shariff
Format: Article
Language:English
Published: UiTM Press 2023-10-01
Series:Malaysian Journal of Computing
Subjects:
Online Access:https://mjoc.uitm.edu.my/main/images/journal/vol8-2-2023/2_FACTORS_INFLUENCING_STAFF_COMPLYING_WITH_SOP_A_STUDY_AT_ROAD_TRANSPORT.pdf