FACTORS INFLUENCING STAFF COMPLYING WITH SOP: A STUDY AT ROAD TRANSPORT DEPARTMENT (RTD) KOTA BHARU, KELANTAN
Standard Operating Procedure (SOP) is an effective tool for controlling everyday transactions in Road Transport Department (RTD). There are in the form of a written document that elaborates every small activity of the RTD transaction from its conception to completion. The SOP helps to create a prope...
Main Authors: | Amyzulliana Zulkifli, S.Sarifah Radiah Shariff |
---|---|
Format: | Article |
Language: | English |
Published: |
UiTM Press
2023-10-01
|
Series: | Malaysian Journal of Computing |
Subjects: | |
Online Access: | https://mjoc.uitm.edu.my/main/images/journal/vol8-2-2023/2_FACTORS_INFLUENCING_STAFF_COMPLYING_WITH_SOP_A_STUDY_AT_ROAD_TRANSPORT.pdf |
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