UPAYA MENCAPAI LOYALITAS KONSUMEN DALAM PERSPEKTIF SUMBER DAYA MANUSIA
Service is a very unique area because its differences. In this area human elements is extremly important because its role in achieving company' main goal which is to gain more loyal consumer since loyal consumer will lead to greater competitive advantange. This research aim to describe and find...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Petra Christian University
2004-01-01
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| Series: | Jurnal Manajemen dan Wirausaha |
| Subjects: | |
| Online Access: | http://puslit2.petra.ac.id/ejournal/index.php/man/article/view/15646 |