ANALISIS PENGARUH DIMENSI PELAYANAN PRIMA TERHADAP KEPUASAN NASABAH TABUNGAN BRI KANTOR CABANG KENDAL
This study aims to determine the dimensions of service excellence consists of ability, attitude, appearance, attention, action, and accountability toward Customer Satisfaction Savings at PT Bank Rakyat Indonesia (Persero) Tbk. Branch Office Kendal. Testing method of data that used in this study was...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Finance and Banking Program, Accounting Department, Politeknik Negeri Semarang
2020-12-01
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| Series: | Keunis |
| Subjects: | |
| Online Access: | https://jurnal.polines.ac.id/index.php/keunis/article/view/2113 |