ANALISIS DAN STRATEGI MENINGKATKAN KEPUASAN MAHASISWA IPB TERHADAP PENYELENGGARAAN AKADEMIK

Consumer is the determinant factor for the quality of services. Students as the one of stakeholders of Bogor Agricultural University (IPB) needed to be given the best services. The aimed of this research were to analyze students satisfaction on academic performance in Bogor Agricultural University...

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Bibliographic Details
Main Authors: Retnaningsih Retnaningsih, Megawati Simanjuntak, Amalia Khairati
Format: Article
Language:Indonesian
Published: Institut Pertanian Bogor 2009-01-01
Series:Jurnal Ilmu Keluarga dan Konsumen
Subjects:
Online Access:http://jurnal.ipb.ac.id/index.php/jikk/article/view/5165