An analysis of a new combined structural model of the Balanced Scorecard and European Foundation for Quality Management models
The present study aims to address the problem of inadequate coverage of various aspects of organizational performance by balanced scorecard (BSC) model through its developing based on the European foundation for quality management (EFQM) model. To this end, a developed BSC model, encompassing variab...
| Main Authors: | , |
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| Format: | Article |
| Language: | fas |
| Published: |
University of Tehran
2014-12-01
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| Series: | مدیریت صنعتی |
| Subjects: | |
| Online Access: | https://imj.ut.ac.ir/article_51447_e1f755b3094494070446a4402a09ab08.pdf |