On Being an Ombudsman: Protecting the Public Interest While Navigating the Minefield of Policy Networks
After 50 years of institutional history in Canada, the focus of ombuds has shifted from resolving individual complaints to improving the quality of government services for all. New tools in the ombuds world enabled the conceptualization and promotion of administrative fairness. Ombuds’ acquired exp...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Programmes de bioéthique, École de santé publique de l'Université de Montréal
2022-10-01
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Series: | Canadian Journal of Bioethics |
Subjects: | |
Online Access: | https://cjb-rcb.ca/index.php/cjb-rcb/article/view/439 |