Workers' knowledge in the ‘knowledge society’: voices from the South
Drawing on first-hand interviews with call centre workers in Mumbai, participant observation and a variety of secondary sources, including email forum contributions by call centre workers, this paper takes a critical look at the concept of the ‘knowledge economy’ from the perspective of those who wo...
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| Format: | Article |
| Language: | English |
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Pluto Journals
2007-06-01
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| Series: | Work Organisation, Labour and Globalisation |
| Online Access: | https://www.scienceopen.com/hosted-document?doi=10.13169/workorgalaboglob.1.2.0168 |