Effect Of Information Systems On Customer Satisfaction And Influence Of Trust: Evidence From Pakistani Digital Banking Industry

Aim of this paper is to investigate the relationship among information system of digital banking, trust and customer satisfaction. For this we have applied the [1], S. J. (2009) model to Pakistani banking industry. More specifically dimensions of management information system in this study are syst...

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Bibliographic Details
Main Authors: Syed Arham Hussaini, Syed Ali Shiraz Jafari, Muhammad Adeel Karim
Format: Article
Language:English
Published: Shaheed Zulfikar Ali Bhutto Institute of Science and Technology 2019-12-01
Series:JISR on Computing
Subjects:
Online Access:https://jisrc.szabist.edu.pk/ojs/index.php/jisrc/article/view/74