The Role of Community Benefits on Brand Loyalty in Automotive Social Media Brand Community

Objective: This study examines the benefits of online brand community interactivity in social media in the Indonesian automotive sector. Design/Methods/Approach: The proposed model was empirically assessed using survey data from 332 Indonesian-based automobile online brand community members on soc...

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Bibliographic Details
Main Authors: Puspita Pratama Novianti, Tengku Ezni Balqiah
Format: Article
Language:English
Published: Universitas Airlangga 2023-04-01
Series:Jurnal Manajemen Teori dan Terapan
Subjects:
Online Access:https://e-journal.unair.ac.id/JMTT/article/view/42435