Handling Complaints: Considerations for Prioritizing Complaints
Overstretched resources and steady increases in the number of complaints filed with the offices of the Quebec Service Quality and Complaints Commissioner prompted us to investigate the complaint-handling systems of health-related organizations operating in Commonwealth and Western European countrie...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Programmes de bioéthique, École de santé publique de l'Université de Montréal
2022-10-01
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| Series: | Canadian Journal of Bioethics |
| Subjects: | |
| Online Access: | https://cjb-rcb.ca/index.php/cjb-rcb/article/view/442 |