Pengukuran Kinerja Perpustakaan Dengan Pendekatan Balanced Scorecard
This research aims to investigate, identify and describe the performance level and the factor which impacts to the performance of the Perpustakaan Tun Seri Lanang (PTSL) using Balanced Scorecard approach. The descriptive analysis was used to proceed data on 4 perspectives, were financial, customer,...
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| Format: | Article |
| Language: | English |
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Muhammadiyah University Press
2016-07-01
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| Series: | Jurnal Ilmiah Teknik Industri |
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| Online Access: | http://journals.ums.ac.id/index.php/jiti/article/view/1505 |