ANALISIS DIMENSI KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN PADA LABORATORIUM PARAHITA DIAGNOSTIC CENTER CABANG JEMBER

The problem in this study was motivated by complaints from customers for services received by the customer, which should not happen considering the complaint that the motto of Parahita lab is to provide services with a vengeance. While competition in the field of health services increasingly stringe...

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Bibliographic Details
Main Author: Akhmad Suharto
Format: Article
Language:English
Published: Universitas Jember 2015-02-01
Series:Jurnal Ekonomi Akuntansi dan Manajemen
Online Access:https://jurnal.unej.ac.id/index.php/JEAM/article/view/1080