ANALISIS DIMENSI KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN PADA LABORATORIUM PARAHITA DIAGNOSTIC CENTER CABANG JEMBER
The problem in this study was motivated by complaints from customers for services received by the customer, which should not happen considering the complaint that the motto of Parahita lab is to provide services with a vengeance. While competition in the field of health services increasingly stringe...
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Format: | Article |
Language: | English |
Published: |
Universitas Jember
2015-02-01
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Series: | Jurnal Ekonomi Akuntansi dan Manajemen |
Online Access: | https://jurnal.unej.ac.id/index.php/JEAM/article/view/1080 |