Presenting and perceiving humour in Estonian tourism settings

Humour plays a significant role in everyday interactions. Individuals perceive humour differently and experience various emotions, from exaltation to umbrage. Therefore, providing humorous communication in customer service is challenging. The aim of this study was to investigate the perception of hu...

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Bibliographic Details
Main Authors: Marit Piirman, Katrin Saks
Format: Article
Language:English
Published: Cracow Tertium Society for the Promotion of Language Studies 2021-12-01
Series:The European Journal of Humour Research
Subjects:
Online Access:https://www.europeanjournalofhumour.org/ejhr/article/view/580