Research on the Improvement of Shared Massage Chair Based on User Journey Mapi

In this paper, the User journey map is an oriented graph to visualize the user's interaction with products and services. It helps designers to understand the user's feelings, thoughts, and behaviours at a specific time and look for the pain and opportunity points. The rapid development of...

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Bibliographic Details
Main Authors: Qian JI, Jiayu ZHENG, Yu ZHANG
Format: Article
Language:English
Published: EDP Sciences 2018-01-01
Series:MATEC Web of Conferences
Online Access:https://doi.org/10.1051/matecconf/201817601001