Analisis Kualitas Layanan Akademik Madrasah Dengan Metode Servqual Pada Pendidik Dan Tenaga Kependidikan
This study aims to describe the quality indicators of madrasah academic services to measure the madrasah ability in providing facilities, teachers and education staff, and services that meet the student expectations with the Servqual method. This study uses a quantitative approach with analytical d...
| Main Authors: | , |
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| Format: | Article |
| Language: | Indonesian |
| Published: |
Universitas Kristen Satya Wacana
2019-06-01
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| Series: | Kelola: Jurnal Manajemen Pendidikan |
| Subjects: | |
| Online Access: | https://ejournal.uksw.edu/kelola/article/view/2334 |